Command Attention Across Every Channel

No, the SureDone logo and mark should never be modified in any way. This includes changing colors, proportions, orientation, or adding effects such as shadows, gradients, or outlines. The logo should also not be combined with other graphic elements or enclosed in shapes without explicit permission. We provide multiple versions of our logo to accommodate different background colors and usage scenarios. If you have a specific need not addressed by our standard logo files, please contact our marketing team to discuss appropriate solutions rather than modifying the assets yourself.

While we don’t specify exact minimum dimensions, the SureDone logo should always be displayed at a size that maintains its legibility and visual integrity. As a general guideline, the logo should never be smaller than 1 inch (25.4mm) in width for print materials or 100 pixels in width for digital applications. Additionally, always maintain adequate clear space around the logo—a good rule of thumb is to keep space equal to the height of the “S” in the logo on all sides. This ensures the logo remains visually distinct and not crowded by other elements.

Usage of SureDone’s brand assets on merchandise or promotional items requires explicit written permission. Please contact our marketing team at marketing@suredone.com with details about the specific items, quantities, distribution plans, and intended audience. We evaluate these requests on a case-by-case basis, considering factors such as quality, appropriateness, and alignment with our brand values. Approved merchandise must maintain the integrity of our brand assets and adhere to all usage guidelines. Please allow 5-7 business days for review of merchandise requests.

When referring to SureDone in written content, always use the correct capitalization: “SureDone” with a capital “S” and capital “D” with no space between words. The first mention of SureDone in any content should include the registered trademark symbol: SureDone®. In subsequent mentions, the trademark symbol is not necessary. When describing SureDone, accurate terminology includes “multichannel e-commerce platform,” “e-commerce middleware solution,” or “inventory and listing management system.” Avoid referring to SureDone as simply a “tool” or “app” as these terms don’t adequately represent our comprehensive platform capabilities.

Yes, you may use SureDone’s brand assets in video content following our standard usage guidelines. The logo should appear clean and unobstructed, with adequate clear space around it. For motion graphics, the logo should not be animated in ways that distort its appearance or compromise its integrity. If you’re creating partner or educational content featuring SureDone, we recommend displaying the logo for at least 3 seconds to ensure viewer recognition. For broadcast or widely distributed video content, please notify our marketing team about your usage so we can provide any additional guidance specific to your production.

When using SureDone’s brand assets in social media, all standard usage guidelines apply. Additionally, profile pictures that include our logo should use the “S” mark rather than the full logo when space is limited. For social media posts, ensure the logo is displayed at a size that remains legible on mobile devices. When tagging SureDone in social media posts, please use our official handles: @SureDone (Twitter/X), @SureDoneMultichannel (Facebook), @suredone_multichannel (Instagram), and SureDone (LinkedIn). For social media campaigns specifically promoting SureDone, we recommend contacting our marketing team for collaborative opportunities and additional resources.

For dark backgrounds, please use our reversed logo versions, which are specifically designed for optimal visibility and brand consistency on dark surfaces. The reversed logo maintains our brand integrity while ensuring maximum legibility. Never use the standard logo on dark backgrounds with a white outline or other modifications to increase visibility. If the provided reversed logo files don’t meet your specific needs, please contact our marketing team rather than attempting to create your own reversed version. This ensures consistent brand representation across all materials regardless of background color.

Yes, partners and media outlets may use the provided product screenshots in marketing materials and articles that accurately represent SureDone’s platform. These screenshots should be used without modification and with proper attribution when appropriate. If you need screenshots of specific features not included in our media assets, please contact our marketing team with your specific requirements. We can provide custom screenshots that accurately represent current platform functionality. Please note that screenshots should not be used in ways that might mislead viewers about platform capabilities or suggest endorsement of non-partner products or services.

SureDone’s media assets are updated periodically to reflect platform evolution, brand refinements, and new offerings. Major updates typically occur with significant platform releases or brand refreshes, approximately once every 12-18 months. We recommend checking this page before each new marketing campaign or publication to ensure you’re using the most current assets. If you’re a partner with ongoing marketing activities, we’ll notify you directly when significant brand asset updates occur. For time-sensitive projects requiring the very latest assets, please contact our marketing team to confirm you have the most current versions.