How To Prepare an eBay Account For the Unexpected Suspension
  • Chris Labatt-Simon
  • July 4, 2013
  • How To Articles

What Happens if my eBay Account is Suspended?

You wake up one morning and see “Suspended eBay Account” in your email. Your main source of income has been turned off, indefinitely, and you’re getting ready for the holiday season.

Now what?

What if eBay Suspended My Account?

  • You won’t be allowed to bid, sell or leave feedback
  • You won’t have access to your “My eBay” account to check messages
  • Bidders will have the opportunity to retract their bids
  • Very little chance any listing fees will be refunded to you
  • You won’t be allowed to bid, sell or leave feedback
  • You won’t have access to your “My eBay” account to check messages
  • Bidders will have the opportunity to retract their bids
  • Very little chance any listing fees will be refunded to you

How can I prepare for an eBay Suspension (just in case)

It’s time to start selling on Amazon or vice versa, and blow the dust off your website. As a marketplace seller, being diversified and selling products on multiple platforms is key. If an eBay suspension happens you’ll have something to lean back on while the issues get resolved.

Open an Amazon Account

Humans are creatures of habit, and quickly become loyal to one marketplace over the other. Potential customers are just waiting for your product on Amazon. You might open an Amazon account today, and regret not doing it earlier. The best case scenario is double the income in a couple of months. The worst case scenario is a backup of all your inventory in case the eBay account is compromised.

Humans are creatures of habit, and quickly become loyal to one marketplace over the other. Potential customers are just waiting for your product on Amazon. You might open an Amazon account today, and regret not doing it earlier. The best case scenario is double the income in a couple of months. The worst case scenario is a backup of all your inventory in case the eBay account is compromised.

Finish Your Website

This one is really important. Dig up your website login information, and give it a new coat of paint. The more you list the more you pay, so a website should always be top priority for anyone growing a business. Take time to make it functional, professional, and trustworthy. If the site isn’t getting traffic or sales, or both, keep tweaking it until you find something that works. Learn how to drive traffic and experiment with conversion optimization.

This can range from changing the checkout form, moving the buy button, or increasing the size of the product descriptions. Search engine optimization does not have to be complicated if you apply some best practices to your product pages.

Backup Your Data

Pro Trick: When you do sell on multiple platforms have a system in place to maintain accurate inventory and provide timely updates across all platforms.

Selling on eBay is great, but you never want to see “eBay Account Suspended” in your inbox. In the off chance it does happen, you’ll be prepared.

“eBay Account Suspended”

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Chris Labatt-Simon

Chris is the COO/CFO of SureDone and is responsible for most customer facing activities of the company.

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